Streamlining the service process

METS - Merlo Electronic Ticketing Service

To streamline the handling of incoming technical enquiries, Merlo has launched a new electronic ticketing system. This service will help us to:

• Accurately document incoming enquiries
• Record essential machine information
• Log detailed technical fault data
• Monitor and improve our response times
• Provide clear and traceable technical responses

To submit a technical enquiry through the METS ticketing service please fill out the form below:

NB: Fields marked with an asterisk (*) are mandatory.